WHAT ARE THE DELIVERY TIMES ?
Delivery takes between 4 to 7 days in France and can take up to 15 days in other European countries.
WHAT ARE THE DELIVERY RATES?
- €5.90 for Colissimo home delivery.
- €3.90 for Colissimo delivery to a relay point.
- 12.50€ to 25€ for delivery abroad depending on the destination.
- 10€ for delivery is provided by courier during the day within Paris intramuros.
Delivery in mainland France is free from 300€ of purchase!
IS DELIVERY SECURE?
Delivery is ensured by us up to the total amount of your order, if your package were to be lost you would be refunded in full, regardless of the shipping method chosen.
FREE RETURN
Although we do everything we can to offer you the best experience, it is possible that your jewelry does not give you complete satisfaction.
We give you the opportunity to return your purchase(s), either for an exchange or a refund, within 14 days from the date of receipt.
A QUESTION ?
To find out the procedure for returning your item(s), we invite you to contact us by email if necessary: contact@carolesaintgermes.com
